1. Introduction

 

Welcome to Unforgettable Nordic AB. We are a digital-only travel agency specializing in personalized trip planning and booking services, including transportation, accommodation, and activities. This Privacy Policy explains how we collect, use, protect, and grant you control over your personal information.

 

2. Information Collection

 

To facilitate your travel plans and enhance your experience, we collect the following personal data:

• Email Address

• First Name

• Last Name

• Nationality

• Phone Number

• Age

• Cookies and Usage Data from our website

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We gather this information directly from you when you use our services or interact with our website.

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3. Use of Data

 

Your personal data is used exclusively for the following purposes:

• To plan and book your travel arrangements

• To contact you during the travel planning process and provide customer support

• For occasional marketing to inform you of new offers or services

• To enhance your user experience and improve our website (through cookies and analytics)

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4. Data Sharing and Disclosure

 

Unforgettable Nordic AB does not share your personal data with any third parties, except as necessary to provide our core services. This includes sharing with:

• Payment service providers to process transactions

• Trip management tool providers to organize your travel plans

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We ensure that all third-party service providers are committed to data protection congruent with GDPR standards.

 

5. Data Retention

 

We retain your personal data indefinitely or until you withdraw your consent. You may request the deletion of your data at any time.

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6. Data Security

 

We prioritize the security of your data. We use trusted databases with robust safety measures and require Multi-Factor Authentication (MFA) for all internal access to systems where your data is stored.

 

7. Your Rights

 

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies in your data

• Delete your personal data

• Restrict or object to our processing of your data

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To exercise any of these rights, please contact us at unforgettable@unforgettable.is.

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8. Cookies Policy

 

We use cookies to gather analytical data that helps us understand how you use our website and to enhance your experience. For more details or to adjust your preferences, visit our website’s cookie settings.

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9. Contact Us

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For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at unforgettable@unforgettable.is.

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10. Changes to This Privacy Policy

 

We may update our Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on our website.